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Phuti M

1 reviews | Active since Oct 2024

04 Oct 2024, 15:32

Momentum offered me a real saving

Rating: 5+

Review Title: Excellent Service

Review:

I've been a loyal Momentum Insurance customer for a long time, consistently impressed with their car insurance department. Recently, I reconsidered my options after receiving numerous competitor offers. However, after calling Momentum to request a price adjustment, I was blown away!

Thulisile Ngubane, the representative who assisted me, exceeded expectations. She was patient, empathetic, professional, and knowledgeable. Her exceptional service earned me an astonishing R2000 saving!

To would-be callers from competing insurance companies, take note: I'm more than satisfied with Momentum and Thuli's exceptional service.

Rating Breakdown:

- Product/Service Quality: 5+ - Customer Service: 5+ - Value for Money: 5+ - Overall Experience: 5+

Special mention: Thulisile Ngubane (Thuli) deserves an A+ rating!

Sincerely, Phuti from Pretoria.

Review highlights:

1. Thulisile Ngubane's exceptional customer service. 2. Momentum's competitive pricing. 3. Your satisfaction and loyalty.

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Replies (1)
Momentum Insure
Momentum Insure's reply04 Oct 2024, 16:45
Official
Good afternoon Phuti.
Oh Wow! What a fantastic compliment for our Thuli. . We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Have a great weekend and thank you for being on this journey with us.
Kind regards
Qhakazile