RS
Riona S
1 reviews | Active since Aug 2012
03 Mar 2023, 11:56
Momentum not available on the phone to answer your urgent query
I am on the phone for a good 15 minutes with each caller directing me to someone else and then being on hold for quite some time. I have an urgent query on my household content insurance and there is no one available to assist me. This is not good service.
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Momentum Insure's replyOfficial
03 Mar 2023, 12:43Good day Riona.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are struggling to reach our call center. We will refer this to the relevant department.
Kind regards
Brenda
Thank you for bringing your complaint to our attention. We are sorry to hear that you are struggling to reach our call center. We will refer this to the relevant department.
Kind regards
Brenda
Momentum Insure's reply03 Mar 2023, 12:43
Official
Good day Riona.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are struggling to reach our call center. We will refer this to the relevant department.
Kind regards
Brenda
Thank you for bringing your complaint to our attention. We are sorry to hear that you are struggling to reach our call center. We will refer this to the relevant department.
Kind regards
Brenda