dO
dirk O
1 reviews | Active since Mar 2021
06 Apr 2023, 14:22
Momentum is useless
I have been waiting for feedback for almost a month now regarding my bonus payout. According to momentum i scored 95 % for the year and the qualifying score is 80% but I have not received anything and after numerous requests now Momentum see it fit just to ignore me. I will be cancelling mine and my company insurance with them today. Very unprofessional and ver bad service
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Replies (2)
Momentum Insure's replyOfficial
06 Apr 2023, 14:43Good afternoon Dirk.
Thank you for bringing this to our attention, please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
Thank you for bringing this to our attention, please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
Momentum Insure's reply06 Apr 2023, 14:43
Official
Good afternoon Dirk.
Thank you for bringing this to our attention, please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
Thank you for bringing this to our attention, please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
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dirk O's updateReviewer Update
16 May 2023, 05:08I still have had no joy from Momentum resolving this issue. I had a response from a Lenny Naidoo saying that it was their faults cause their representative has not done his job properly by not explaining and signing me in to safety days return bonus. To be honest at the end this is not my problem, it clearly shows that its Momentums problem. If i was not enrolled into the safety days program, why did they rack my result and said i achieved 98 %. I am sorry I am still not satisfied. I am expecting Momentum to resolve this issue and pay my safety days bonus.
dO
dirk O's update16 May 2023, 05:08
Reviewer Update
I still have had no joy from Momentum resolving this issue. I had a response from a Lenny Naidoo saying that it was their faults cause their representative has not done his job properly by not explaining and signing me in to safety days return bonus. To be honest at the end this is not my problem, it clearly shows that its Momentums problem. If i was not enrolled into the safety days program, why did they rack my result and said i achieved 98 %. I am sorry I am still not satisfied. I am expecting Momentum to resolve this issue and pay my safety days bonus.