RM
Rebone M
1 reviews | Active since Jul 2009
21 Apr 2022, 09:35
Momentum is the worst Insurance under the sun! Cancel your policy and move now!!!
Absolutely appalling service from Momentum Insure. We had a lightning strike on Friday 15th April, which lead to water pipe bursts and multiple electrical appliance/ light damage. Since then, we have had 2 assessors and no service restoration.( for water especially) The insurer has advised that they dont have service providers available to assist in Mafikeng, so I have been without water for almost a week today. When my insurance debited my premiums, my insured location did not seem relevant, but now that there is a claim, it is an issue.
Highly appalled by Queenie, who helped us and seems to take this lightly. No sense of urgency from this insurer.
Helpful (0)
Replies (2)0
Replies (2)Momentum Insure's replyOfficial
21 Apr 2022, 09:40Good morning Rebone.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not happy with the developments of your claim. Please give us an opportunity to look into this matter and we will contact you to discuss.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not happy with the developments of your claim. Please give us an opportunity to look into this matter and we will contact you to discuss.
Kind Regards
Brenda
Brenda
Momentum Insure's reply21 Apr 2022, 09:40
Official
Good morning Rebone.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not happy with the developments of your claim. Please give us an opportunity to look into this matter and we will contact you to discuss.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not happy with the developments of your claim. Please give us an opportunity to look into this matter and we will contact you to discuss.
Kind Regards
Brenda
Brenda
RM
Rebone M's updateReviewer Update
21 Apr 2022, 15:57Brenda,
I have still heard nothing but excuses from your team and the lead - annamarie.
You company had been taking money for free! with no intention of honoring your commitments.
Kindly rectify this situation ,as we have been waiting. I have had no feedback from yourself.
I have still heard nothing but excuses from your team and the lead - annamarie.
You company had been taking money for free! with no intention of honoring your commitments.
Kindly rectify this situation ,as we have been waiting. I have had no feedback from yourself.
RM
Rebone M's update21 Apr 2022, 15:57
Reviewer Update
Brenda,
I have still heard nothing but excuses from your team and the lead - annamarie.
You company had been taking money for free! with no intention of honoring your commitments.
Kindly rectify this situation ,as we have been waiting. I have had no feedback from yourself.
I have still heard nothing but excuses from your team and the lead - annamarie.
You company had been taking money for free! with no intention of honoring your commitments.
Kindly rectify this situation ,as we have been waiting. I have had no feedback from yourself.
