RM
Refilwe M
1 reviews | Active since Jun 2025
20 Jun 2025, 12:02
Momentum is serious ****
I actually require negative stars!!!
I so disgusted typing this, I logged a household claim with Momentum in April and they did the run around and insisted on a receipt which was NOT the pre-requisite for claiming
These are high value items I had covered on this policy…an assessor by the name of AJ kept harassing me asking where I have the money to buy such goods, after a lengthy back and forth and apparent dishonesty the claim was rejected and policy cancelled - no accountability what so ever form Momentum
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Replies (1)Momentum Insure's replyOfficial
20 Jun 2025, 12:24Good morning Refilwe.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply20 Jun 2025, 12:24
Official
Good morning Refilwe.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
