Momentum is quick to take money and slow to help

Momentum is playing with its clients I’ve been holding for so long just to get an authorisation letter for my claim being sent pillar to post by a message centre just trying to get ahold of Wandile Mahlangu for an authorisation letter. With impatient and rude message centre staff. Their app doesn’t work I’ve sent emails and emails it’s just a hassle getting any help from momentum. Honestly will start shopping around for a better insurer if there is such because they quick to take ur money and don’t want to help when u need help