1 reviews | Active since Mar 2015
Momentum is putting accident clients at Risk!
Firstly we pay a lot of money to Momentum in the form of household and motor vehicle insurance for all our vehicles, in return for decent customer care.<br> <br> Frankly I am disgusted that Momentum would approve the release of a vehicle from a repair shop which still has mechanical damage from the accident it was involved in! It shows Momentum cares very little about their clients safety!<br> <br> My mother was involved in a car accident a month ago. The vehicle was towed and sent to a yard by Momentum. Momentum then selected a panelbeater which my mother had no input on choosing.<br> <br> On 05 June 2015 the panalbeaters informed us that the vehicle is ready, when we went to inspect the vehicle and test drive it ,we discovered that the vehicle is badly damaged mechanically and struggles to drive smoothly.<br> <br> Had we not gone ourselves to test drive the vehicle we would not have discovered that the vehicle had underlying mechanical problems. <br> <br> How is it that Momentum is willing to approve the release of its clients vehicle when there are still mechanical issues as a result of the accident? This I find ********* and disappointing!<br> <br> ***<br> <br> Mr Kotane <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>
Your posting has been duly noted. I will re-direct your complaint to Momentum Short-term Insurance and I can assure you that a manager will contact you on Monday.
Kind Regards
Floraine van Buuren
Your posting has been duly noted. I will re-direct your complaint to Momentum Short-term Insurance and I can assure you that a manager will contact you on Monday.
Kind Regards
Floraine van Buuren
