MM
Mziyanda M

1 reviews | Active since Oct 2022

23 Feb 2023, 14:12

Momentum is a ****

Momentum Insurance declined my claimed, and they even sent out *********** Electrician to test my Fridge and gave them a report that will suit their objectives, even though they said I can go and get a second opinion which I did but they rejected that as well and promised to send me the report on email till this day I'm still awaiting for that report up until I decide to cancel my policy with them via their chat box and they jumped to gimme a call as to why I'm canceling, I explained the reason that I'm canceling because my claim has been rejected, to my surprise when they sent me a cancelation letter they **** on the letter and said I got a better premium elsewhere and they didn't state the really reason that I'm canceling because they rejected my claim, for that to me Momentum is a **** period.

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Replies (2)
Momentum Insure
Momentum Insure's reply23 Feb 2023, 17:36
Official
Good afternoon Mziyanda. 
Thank you for bringing your concerns to our attention, we are sorry to hear that you are not happy with what transpired. Please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda 
MM
Mziyanda M's update07 Mar 2023, 12:35
Reviewer Update
I've been waiting for the response, till today no answer.