LD
Lona D
1 reviews | Active since Feb 2022
04 Feb 2022, 21:30
Momentum Insure: Worst communication on earth
They are ***********. Zero communication. I mean zero. No response to all my emails. Claimed for car accident 07 December 2021, 04 Feb 2022 made a call, after many other attempts, demanded to talk to someone rather than the usual “Sorry to hear that ma’am, we will call you back” nonsense, only then was I attended to.
I have been driving a damaged car with one working front light for close to 2 months - putting my life in danger. They have gotten every instalments and this is my first claim ever since I was transferred to them 3 years ago. Would never recommend them to anybody. They don’t even deserve one star rating.
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Momentum Insure's replyOfficial
04 Feb 2022, 21:43Good evening Lona.
Thank you for bringing this matter to our attention, this is not the kind of service we would like to deliver to you as our client. We will escalate your concerns to our claims manager to better our service.
Kind regards
Qhakazile
Thank you for bringing this matter to our attention, this is not the kind of service we would like to deliver to you as our client. We will escalate your concerns to our claims manager to better our service.
Kind regards
Qhakazile
Momentum Insure's reply04 Feb 2022, 21:43
Official
Good evening Lona.
Thank you for bringing this matter to our attention, this is not the kind of service we would like to deliver to you as our client. We will escalate your concerns to our claims manager to better our service.
Kind regards
Qhakazile
Thank you for bringing this matter to our attention, this is not the kind of service we would like to deliver to you as our client. We will escalate your concerns to our claims manager to better our service.
Kind regards
Qhakazile