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Leonard E
1 reviews | Active since Oct 2014
30 May 2023, 16:26
Momentum Insure USELESS
Worst insurer in South Africa I am sure! 7 Days since insured incident, I have yet to get any action, feedback or repair of the damage. House and family at risk every day due to the damage! Zero action, Zero feedback, Zero of anything....but *** do they collect premiums on time!!!! Stay away South Africa...unless you want to pay for non-cover of your possessions!!
Helpful (0)
Replies (4)0
Replies (4)
Momentum Insure's replyOfficial
30 May 2023, 16:34Good afternoon Leonard.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused.
Please allow us an opportunity to look into this matter and we will be in touch.
Regards
Brenda
Thank you for bringing this to our attention, we do apologize for any inconvenience caused.
Please allow us an opportunity to look into this matter and we will be in touch.
Regards
Brenda
Momentum Insure's reply30 May 2023, 16:34
Official
Good afternoon Leonard.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused.
Please allow us an opportunity to look into this matter and we will be in touch.
Regards
Brenda
Thank you for bringing this to our attention, we do apologize for any inconvenience caused.
Please allow us an opportunity to look into this matter and we will be in touch.
Regards
Brenda
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Leonard E's updateReviewer Update
30 May 2023, 18:18Start by asking Digicall why they make appointments for Friday last @ 12H00, and cancel @ 13H40, after I took time off work and raced home from Midrand to meet them. Then also ask them how they did an alleged assessment on Saturday, when I did not open for them at all? A
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Leonard E's update30 May 2023, 18:18
Reviewer Update
Start by asking Digicall why they make appointments for Friday last @ 12H00, and cancel @ 13H40, after I took time off work and raced home from Midrand to meet them. Then also ask them how they did an alleged assessment on Saturday, when I did not open for them at all? A
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Leonard E's updateReviewer Update
31 May 2023, 12:03next day, still ZERO feedback, or any remediation on the escalation.
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Leonard E's update31 May 2023, 12:03
Reviewer Update
next day, still ZERO feedback, or any remediation on the escalation.
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Leonard E's updateReviewer Update
01 Jun 2023, 10:16day 8...still zero feedback, zero action and for sure zero repairs. My house is now exposed, and my family at risk for 8 days. Momentum clearly has no management structure, far less any form of escalation matrix. Good work coming back with positive feedback Brenda.
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Leonard E's update01 Jun 2023, 10:16
Reviewer Update
day 8...still zero feedback, zero action and for sure zero repairs. My house is now exposed, and my family at risk for 8 days. Momentum clearly has no management structure, far less any form of escalation matrix. Good work coming back with positive feedback Brenda.