SR
Sebate R
1 reviews | Active since Aug 2025
07 Aug 2025, 17:39
Momentum Insure: Unfair Claim Rejection - Left worse off Despite Being Insured
I'm very disappointed with Momentum Insurer's handling of my solar claim. Despite clear evidence that their own SP disconnected the solar cables, they unfairly rejected my claim, blaming me instead. They say damage was due to arching from loose connection-an unforeseen failure that insurance should cover. I took out insurance for peace of mind, but I'm now left worse off and unsupported. This experience shows poor accountability and customer care.
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Replies (1)Momentum Insure's replyOfficial
07 Aug 2025, 19:25Good evening Sebate.
Thank you for bringing your concerns to our attention. We will escalate this matter to a team manager to assist you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We will escalate this matter to a team manager to assist you.
Kind regards
Qhakazile
Momentum Insure's reply07 Aug 2025, 19:25
Official
Good evening Sebate.
Thank you for bringing your concerns to our attention. We will escalate this matter to a team manager to assist you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We will escalate this matter to a team manager to assist you.
Kind regards
Qhakazile
