1 reviews | Active since Sept 2018
Momentum insure took my MONEY for 6 years
Title: Unjust Claim Rejection and Lack of Support from Ombudsman and Insurance Company
Message:
I am extremely frustrated and disappointed with the treatment I’ve received from both my insurance company and the Ombudsman. My vehicle claim was recently rejected, despite being fully justified. I followed all the necessary steps and provided the required documentation, but my claim was dismissed without a fair explanation OR EVIDENCE.
It seems that no matter what I say or how clear my case is, the insurance company and the Ombudsman are working together to avoid paying out, leaving me without the support I’m entitled to. I feel that they don’t care about their customers and only focus on collecting premiums, but when it's time to deliver on their promises, they treat us like we're insignificant.
I want to warn others about the frustration and stress this system creates. Insurance companies and the Ombudsman should be there to support customers in difficult times, not ignore or reject legitimate claims. If you are considering working with MOMENTUM INSURE, I strongly advise you to think twice.
My vehicle stood for 9 months and they did nothing about it.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
