Momentum Insure Third Party Claim

This is not the first time I am writing a Review about Momentum Insure, I wrote another about the same incident one a few weeks ago and never received any feedback. On the 13th of August 2024, my car was bumped by your client who is my colleague. My car was stationary at the time parked at our parking lot, of which came as a shock and surprise when she called to tell me that she just bumped my car. My car was damaged in front, the bumper was scratched, main grill broken and other parts of the front bumper. As it is the norm we went to the police station to open a case, and I also called your offices for a claim and was asked to get three quotations from different panel beaters of which I did. After a week I was asked to take my car to Momentum's Assessor of which I did. Bearing in mind that I am driving this car, and it now has this funny sound when driving it as I cannot get a courtesy car since this is not my insurance. After it came back from the assessor to my surprise, I was given an offer of R8600.00 of which was far less than what I got from the panel beaters and was told that the rest of the money will be paid for extra work that will be done on my car. I have never heard of that and when I called the panel beaters, they were also not willing to fix my car if the money is not paid in full. I am so frustrated having to drive a car that is open in front and damaged. I have never had such an appalling service from an insurance. Can someone please contact me so I can get have my car fixed. Momentum client's car is now fixed and mine is still not fixed.