Momentum insure, terrible service.

Although we have enough to complain about especially with the rediculous service from Eskom, it appears that other companies are attempting to emulate them When we moved across the country early last year we couldent afford a decent removal company and unwisely used a budget outfit. Some of our belongings never arrived so we turned to Momentum our insurers to make a claim as we had been told that we were covered during the transit. As it turned we were given the wrong advice, and the process of righting this and going through the claim took hours of phoning. Returning calls seemed to be against company policy as was any effort to speed up the process. Months later after an evaluator had made a ****m trip to assess us we still had a wait of weeks until half the value of our claim was made. Did we learn and change, nope, because we now have a claim in for a dent on a small trailer. Six weeks and numerous calls have passed and we are still waiting for the `assessor`. This time we have learned our lesson and will move on!