1 reviews | Active since Feb 2017
Momentum Insure should be put on hold PEMANENTLY!
Absolutely disgusted with this company and its call center agents. I was put on hold for almost 30 minutes and I was constantly redirected. It is absolutely unprofessional and ********* behavior from a company that just has no consideration for people's time or mental health. Their ambition is to just wear you down till you do not make a claim while they continue to ***** your hard-earned money! I cannot believe how unprofessional and ********* this company is.
When we are called there is no such waiting, it is just constant badgering in the aim of wasting our time and clearly *****ing our money!
I would not recommend Momentum Insure, or medical aid products as it is clear that this company is operated and run by complete *****s who wish to just ***** people's money and waste our time. You are better off going to another insurance company where it is hassle-free such as Budget, Hollard or Outsurance.
We are sorry to hear that you are not getting satisfactory results on your claim. Please allow us an opportunity to look at this claim and we will contact you to discuss.
Kind regards
Qhakazile
We are sorry to hear that you are not getting satisfactory results on your claim. Please allow us an opportunity to look at this claim and we will contact you to discuss.
Kind regards
Qhakazile
This is absolutely unacceptable behavior! I received authorization for my claim and I cannot approve it because it displays my excess as R26750.00! This is just ANOTHER stumbling block to claim from you guys and now I will have to wait another lifetime for a call OR I have to call myself and be put on hold again.
I am absolutely shocked and disgusted at your claims process and the way I am being handled as a client. I would like this to be sorted out by COB today, or I will continue this campaign.
This is absolutely unacceptable behavior! I received authorization for my claim and I cannot approve it because it displays my excess as R26750.00! This is just ANOTHER stumbling block to claim from you guys and now I will have to wait another lifetime for a call OR I have to call myself and be put on hold again.
I am absolutely shocked and disgusted at your claims process and the way I am being handled as a client. I would like this to be sorted out by COB today, or I will continue this campaign.