NH
Noel H

1 reviews | Active since Jul 2011

19 Apr 2024, 09:56

Momentum Insure - Short Term Premium Increase More than 5-Fold to CPI!

As a Momentum Insure short-term client, I've always admired not only the exceptional approach and commitment to service excellence but also their impressively competitive nature and drive to doing business.

Unfortunately, both these once outstanding qualities have subsequently slipped. Of particular importance, most recently my short-term premium increased by a whopping eye-watering 29% (more than 5-fold to the official CPI)!

Having raised this, Momentum reduced the premium by a meagre 5% which still represent a 19% increase exceeding the official CPI by more than 3-fold.

Understandably clients with high claim profiles should pay more but given to my history this shouldn't feature here at all.

Naturally continuing a mutually beneficial business relationship is preferred, provided of course Momentum is willing to reconsider the opportunity afforded here via Hellopeter,

Thank you.

0
Replies (2)
Momentum Insure
Momentum Insure's reply19 Apr 2024, 10:49
Official
Good morning Noel. 
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Qhakazile
NH
Noel H's update25 Apr 2024, 11:25
Reviewer Update
Good day, thank you for the response however, as is in proof to the original review the opportunity afforded to look into the matter now extends to 25 April yet to receive further feedback.

Thank you.