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Lyndi L
1 reviews | Active since Dec 2023
11 Dec 2023, 13:46
Momentum Insure - Shocking service!
Claim was registerde for roll up garage door and motor, claim was authorised and Momentum send out contractors.
The door was hung incorrectly and till date the motor is not working. Door climbs off the rail everytime as it needs to be opened manually and then comes down. It is unsafe! Numerous emails and calls to Momentum, and till date no response.
The contractors was back and give excusse after excusse, Being told they will come back, they need to speak to Momentum. NOBODY is coming back! Assessor was also sent out and same story, will come back........
Momentum Insure - shocking service and pathetic customer service!
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Replies (1)Momentum Insure's replyOfficial
11 Dec 2023, 14:41Good day Lyndi.
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Momentum Insure's reply11 Dec 2023, 14:41
Official
Good day Lyndi.
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
