Momentum Insure poor customer service

Item: Momentum Insure
Rating: 1
Author: J F

Good day. I am awaiting feedback on my insurance claim but no one is coming back to me. The claim has been pending for a few days already on the system. I am not given an update on when the claim will be finalized.

Helpful (0)

Replies (3)

Momentum Insure's replyOfficial

17 Feb 2023, 13:07

Good day.
Thank you for bringing this to our attention. We do apologize for the delay and inconvenience caused.
Please allow us to look into the claim and we will be in touch with you.
Regards
Brenda

Momentum Insure's reply17 Feb 2023, 13:07

Official

Good day.
Thank you for bringing this to our attention. We do apologize for the delay and inconvenience caused.
Please allow us to look into the claim and we will be in touch with you.
Regards
Brenda

J F's updateReviewer Update

21 Feb 2023, 12:57

Good day Brenda
I trust you are well. I was promised that feedback will be provided by end of business today. Kindly provide feedback as promised.

J F's update21 Feb 2023, 12:57

Reviewer Update

Good day Brenda
I trust you are well. I was promised that feedback will be provided by end of business today. Kindly provide feedback as promised.

J F's updateReviewer Update

03 Mar 2023, 11:59

Good day. Wow, shocking client service. I have absolutely no words. Still waiting for a claim that was logged on 19 January 2023.

J F's update03 Mar 2023, 11:59

Reviewer Update

Good day. Wow, shocking client service. I have absolutely no words. Still waiting for a claim that was logged on 19 January 2023.