LW
Liz Willson-Chandler
1 reviews | Active since Dec 2010
28 Oct 2021, 16:05
Momentum insure not worth "didly squat"
If you're looking for an insurer who rejects claims for unimaginable "exclusion "reasons, you're definitely in the right place. Soooo regret EVER joining them. I'm planning on extracting any investments I have with Momentum, you do not deserve my business.
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
28 Oct 2021, 16:22Good afternoon Liz.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the recent outcome of your claim. We have escalated this matter to a team manager who will contact you to assist further.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the recent outcome of your claim. We have escalated this matter to a team manager who will contact you to assist further.
Kind regards
Brenda
Brenda
Momentum Insure's reply28 Oct 2021, 16:22
Official
Good afternoon Liz.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the recent outcome of your claim. We have escalated this matter to a team manager who will contact you to assist further.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the recent outcome of your claim. We have escalated this matter to a team manager who will contact you to assist further.
Kind regards
Brenda
Brenda
LW
Liz Willson-Chandler's updateReviewer Update
29 Oct 2021, 11:29Thank you for the reply. Within 5 minutes of posting my review I was contacted by Momentum Insure only to be told that Momentum are sorry their product does not meet my needs. I'm not entirely sure what to make of that.
I have just received confirmation that my claim has been rejected after escalating it.
I have informed my broker to start the process of extracting my investments.
Well done Momentum, hope this was worth loosing my significant investments with you.
I have just received confirmation that my claim has been rejected after escalating it.
I have informed my broker to start the process of extracting my investments.
Well done Momentum, hope this was worth loosing my significant investments with you.
LW
Liz Willson-Chandler's update29 Oct 2021, 11:29
Reviewer Update
Thank you for the reply. Within 5 minutes of posting my review I was contacted by Momentum Insure only to be told that Momentum are sorry their product does not meet my needs. I'm not entirely sure what to make of that.
I have just received confirmation that my claim has been rejected after escalating it.
I have informed my broker to start the process of extracting my investments.
Well done Momentum, hope this was worth loosing my significant investments with you.
I have just received confirmation that my claim has been rejected after escalating it.
I have informed my broker to start the process of extracting my investments.
Well done Momentum, hope this was worth loosing my significant investments with you.