CB
Charl B
1 reviews | Active since Jan 2018
22 Mar 2023, 12:50
Momentum Insure *** service
Wors experiance of my live logged an incidint reagrding damage to a insure vehicle with 1 delay afetr the next i eventually have the vehicle assested now 2 weeks later no commuscations as to when the repairs will take place every time i phone them i am put on HOLD for 15 min + at a time
Where the HELL is the client priority to assist you pay them every month but they do not do what you pay them to do
WHAT THE FFFFFFFFFF people
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
22 Mar 2023, 14:31Good afternoon Charl.
Thank you for bringing this to our attention, we do apologize for any delay and inconvenience caused. Please allow us an opportunity to look into the matter and we will be in touch with you to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we do apologize for any delay and inconvenience caused. Please allow us an opportunity to look into the matter and we will be in touch with you to address your concerns.
Regards
Brenda
Momentum Insure's reply22 Mar 2023, 14:31
Official
Good afternoon Charl.
Thank you for bringing this to our attention, we do apologize for any delay and inconvenience caused. Please allow us an opportunity to look into the matter and we will be in touch with you to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we do apologize for any delay and inconvenience caused. Please allow us an opportunity to look into the matter and we will be in touch with you to address your concerns.
Regards
Brenda
CB
Charl B's updateReviewer Update
04 Apr 2023, 14:33The SAGA Continues
3 weeks later
Miscommunication and No Communication is Key with Momentum Insure it seems
after contacting all the suppliers myself (Not sure whey Momentum even has a call center )
Now there is discrepancies with Access (((REALLY)))
And the panel beater they want to use cant even answer a phone or respond to an E mail
W T F !!!!!!
i need my claim resolved ASAP so i can move on to a better insurer
Any recommendations ????
3 weeks later
Miscommunication and No Communication is Key with Momentum Insure it seems
after contacting all the suppliers myself (Not sure whey Momentum even has a call center )
Now there is discrepancies with Access (((REALLY)))
And the panel beater they want to use cant even answer a phone or respond to an E mail
W T F !!!!!!
i need my claim resolved ASAP so i can move on to a better insurer
Any recommendations ????
CB
Charl B's update04 Apr 2023, 14:33
Reviewer Update
The SAGA Continues
3 weeks later
Miscommunication and No Communication is Key with Momentum Insure it seems
after contacting all the suppliers myself (Not sure whey Momentum even has a call center )
Now there is discrepancies with Access (((REALLY)))
And the panel beater they want to use cant even answer a phone or respond to an E mail
W T F !!!!!!
i need my claim resolved ASAP so i can move on to a better insurer
Any recommendations ????
3 weeks later
Miscommunication and No Communication is Key with Momentum Insure it seems
after contacting all the suppliers myself (Not sure whey Momentum even has a call center )
Now there is discrepancies with Access (((REALLY)))
And the panel beater they want to use cant even answer a phone or respond to an E mail
W T F !!!!!!
i need my claim resolved ASAP so i can move on to a better insurer
Any recommendations ????