MM
Matome M
1 reviews | Active since May 2016
06 Dec 2022, 17:08
Momentum insure is worse if not same par as pineapple insurance
To claim either via app or Calling is the worst experience ever in my life ... Either you will be kept on been transferred to the next person until you get disconnected or app will say will call you soon .nothing zero effort in customer service Incident happened Sunday even now am still trying to log a claim....pooor service ...
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Momentum Insure's replyOfficial
06 Dec 2022, 17:26Good evening Beven.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards
Kind regards
Brenda
Momentum Insure's reply06 Dec 2022, 17:26
Official
Good evening Beven.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards
Kind regards
Brenda