Momentum insure is the worst.

Good day to all. It's now 2 months and 5 days that Momentum insure is not resolving my claim for a burst water pipe in my kitchen. The plumbers (Panorama Plumbers)that were sent to sort it out,had to come back on 3 seperateoccassions to attend to leaks from their workmanship. On the last attempt from them,they decided to block my hot water pipe to my kitchen tap and left. That's the same hot water pipe that I registered a claim for. I don't have a sink and hot water in my kitchen.I have been pushed from pillar to post with consultants. I have spoken to Sifiso,Victoria,Lerato,Caitlin and Lethukuthuka I have to explain my unresolved claim over and over to these different consultants,telephonically and via email, without any resolution. Momentum is the worst insurance company to deal with. It's a total nightmare. This is the first major building related claim that I have in 5 years and they are refusing to sort it out without me paying a second excess fee for the same unresolved claim. Totally unacceptable service received. If you are thinking of joining Momentum insure, rather give it a skip. You will be saving yourself from a lot of inconvenience and frustration. If anyone at Momentum cares about their clients,please reply to this review with contact information and I will contact you. Failing to do so will result in me taking this to another level to get Momentum to resolve this issue. I will get the media, lawyers and whom ever I have to contact to get involved,if that's what it's going to take to sort this out. I refuse to pay another excess for the same unresolved claim.