Momentum Insure is beyond the worst Insurance Company

Momentum insure never ceases to surprise me with their terrible service. I just received a call that my mother’s policy will be cancelled due to multiple claims.I asked the advisor to give me the details of the recent claims. Already 3 of the claims in the last year should not be there. He told me about a geyser claim which I cancelled same day and used my own service provider because of the terrible service I previously reported. Then he told me of other 2 geyser claims that he said were not entertained, but seem to be counted on the claim’s history. All the calls made to Momentum Assist are also listed as claims, even though Momentum assist could not fix an ongoing electrical board claim. Who I I finally had fixed this weekend with my own private service provider. I forgot the name of the advisor I spoke to now, I confirmed my email address and asked him to send me the claims history - since he claims We have had 39 claims! Guess what, Pregasen Pillay hasn’t sent me any claims history. All he sent me was a cancellation of cover letter. Where are these mysterious 39 claims!??. I am not only going to complain here, I am taking this to the Ombudsman for short term insurance. Momentum cannot keep testing clients like this and not be accountable.