Momentum Insure choosing bad panelbeaters (Elegant Square) that keeps your car for months with no feedback or updates from both.

Mometum received my car claim on 11 April and only approved it beginning of May. From then on they told me that the vehicle is now with a panel beater called Elegant square. I have been following up with both the panelbeater and Momemtum ever since and the only response I received from them was that they are waiting for parts, that was since the first week of May.

I wrote a review about Elegant Square on here and on the same day they gave me a call and parts were suddenly available and there were to commence with the repairs. The manager there asked me to remove my Hello Peter rating after the call to let me know that they received parts. This was over three weeks ago, and they all do not respond to emails, when they do, they give the same response, which usually comes after three follow up.

I have also asked Momentum as my insurer to assist since they selected the Elegant Square Panel Beater but they too do not respond to emails or try follow up with their client to expedite the process.