HK
Heidi K

1 reviews | Active since Nov 2022

25 Nov 2022, 14:26

Momentum Insure

I needed to make changes to my mother-in-law's policy as she had recently moved into a retirement village and also had some queries. Unfortunately she is very hard of hearing and has early-onset Alzheimer's so I needed to do this on her behalf. Thabang Seoka went out of his way to assist me in obtaining the necessary authorisation to act on her behalf and made all the necessary phone calls and gave us the various options, including phoning after hours. The process of updating the policy was made so much easier by his proactiveness.

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Replies (1)
Momentum Insure
Momentum Insure's reply25 Nov 2022, 14:45
Official
Good afternoon Heidi.
Thank you so much for sharing your experience with us. Our aim is to always provide you with exceptional service. We will make sure that Thabang receives the well-deserved recognition. 
Have a wonderful day further! 
Kind regards
Brenda