TM
Thulile M
1 reviews | Active since Feb 2022
11 Oct 2022, 15:21
Momentum insure
I am so disappointed with Momentum car insure. Yesterday I was involved in an accident but till now no one is assisting me. I called and the calls are going to contact centre and they keep on saying someone from claim department will call. The service is so pathetic. Is there anyone who can assist?
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Replies (2)
Momentum Insure's replyOfficial
11 Oct 2022, 15:32Good afternoon Thulile.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your recent service experience. Please give us an opportunity to look into this matter and we will request someone to contact you to assist.
Kind Regards
Brenda
Brenda
Momentum Insure's reply11 Oct 2022, 15:32
Official
Good afternoon Thulile.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your recent service experience. Please give us an opportunity to look into this matter and we will request someone to contact you to assist.
Kind Regards
Brenda
Brenda
TM
Thulile M's updateReviewer Update
12 Oct 2022, 20:55Brenda how long are you going to take to investigate the matter?
TM
Thulile M's update12 Oct 2022, 20:55
Reviewer Update
Brenda how long are you going to take to investigate the matter?