Momentum Insurance/N4 Auto craft

I've been insured with them for 4 years now never claimed. When I eventually had a 3rd party claim it took them almost 3 weeks to finalise and approve the claim and worst of all the other party was also insured with them. On top off that they use this utterly useless panelbeater N4 Auto craft where my vehicle has been for the last two and a half weeks and they still don't have the side mirror that needs to be replaced. Would not advise anyone to take out a policy with them as their service is **** to say the least and no one bothers to follow up.