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Tebogo T

1 reviews | Active since Aug 2017

21 Sept 2023, 17:25

MOMENTUM INSURANCE UNFAIRLY REGECTING CLAIMS

I have been insured with Momentum/Alexandra Forbes for the past three years, faithfully paying the premium without fail besides the annual escalations,

I am very disappointed Momentum rejected my claim for my house claim, I am now confused and frustrated because I do not know what else I am not insured for.

Last month they increased my premium and I did not complain, it is VERY easy for them to deduct the premium but very DIFFICULT for them to cover one single claim after a long time,

I blame Alexandra Forbes for selling the short-term insurance to Momentum,

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Replies (1)
Momentum Insure
Momentum Insure's reply21 Sept 2023, 18:16
Official
Good evening Tebogo. 
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the outcome o your claim. Please give us an opportunity to look into this matter and we will contact you tomorrow during business hours.
Kind Regards
Qhakazile