TT
Tebogo T
1 reviews | Active since Aug 2017
21 Sept 2023, 17:25
MOMENTUM INSURANCE UNFAIRLY REGECTING CLAIMS
I have been insured with Momentum/Alexandra Forbes for the past three years, faithfully paying the premium without fail besides the annual escalations,
I am very disappointed Momentum rejected my claim for my house claim, I am now confused and frustrated because I do not know what else I am not insured for.
Last month they increased my premium and I did not complain, it is VERY easy for them to deduct the premium but very DIFFICULT for them to cover one single claim after a long time,
I blame Alexandra Forbes for selling the short-term insurance to Momentum,
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Replies (1)0
Replies (1)Momentum Insure's replyOfficial
21 Sept 2023, 18:16Good evening Tebogo.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the outcome o your claim. Please give us an opportunity to look into this matter and we will contact you tomorrow during business hours.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the outcome o your claim. Please give us an opportunity to look into this matter and we will contact you tomorrow during business hours.
Kind Regards
Qhakazile
Momentum Insure's reply21 Sept 2023, 18:16
Official
Good evening Tebogo.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the outcome o your claim. Please give us an opportunity to look into this matter and we will contact you tomorrow during business hours.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the outcome o your claim. Please give us an opportunity to look into this matter and we will contact you tomorrow during business hours.
Kind Regards
Qhakazile
