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zwakelempanza Z

1 reviews | Active since Nov 2016

17 Nov 2016, 15:32

MOMENTUM INSURANCE TAKING TOO LONG TO EXECUTE CLAIM

<p>My wife's car claim got authorised on the 29 August 2016 by Momentum. The ETA of the parts required keeps getting moved out. Its almost 3 months now that we awaitng for the car tobe fixed. No one from Momentum is keeping us updated regarding the delays its only when we phone that we get told to phone the panel beater ourselves.</p> <p> </p> <p>Claim number for this is: CP 052067</p>

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Replies (1)
Momentum Insure
Momentum Insure's reply17 Nov 2016, 16:06
Official

Thank you for bringing your concerns to our attention.

We are looking into your concerns and the claims care team will contact you to assist further.

We apologise for any inconvenience caused.

Kind Regards

Qhakazile

Customer Relations Team