1 reviews | Active since May 2024
Momentum Insurance / System failures and assessments
SYSTEM FAILURES TIME FRAMES
As per your email below, please note the following as Momentum used a company NETASS to do my car assessment whereby ALL the defaults where clearly showed out by ME as the insured, stated on several emails also as per our telephone conversation on Friday and I told you several times that I have also said on emails that NETASS was never at my vehicle. And that how am I supposed to NOW believe anything that is on my assessment report as the report was the whole time form the 8 – 15th of April just edited as per my emails that was send to Kagisano, and NETASS, @NonDriveableMomentum (Netass), 1. Then Marietjie needs to clarify with me why she said that Quinton said that about the car hire, I did not make anything up and all of you are not going to blame me for something that was said.
2. Netass WILL BE PAYING back my money and please stop this email of not taking accountability for what happened to this claim and the DELAYS in time frames and non-compliance by a supplier you used that did not comply with the conducting of the assessment report. I WANT MY MONEY BACK AND THIS WILL BE DONE BY Wednesday as I am not going to keep on sending emails upon emails. Momentum and EVERYONE working on this claim from the beginning was well aware of what the settlement default date was, but I was the one keeping the claim up to date.
Still up to date Momentum is delaying the claim process of NOT submitting their case to the Ombudsman. and each time i have to pay the debit order of R 21 303.00 due to their neglectance.
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with your recent service experience. Please give us an opportunity to look into the matter raised and we will be in touch to address all the concerns raised.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with your recent service experience. Please give us an opportunity to look into the matter raised and we will be in touch to address all the concerns raised.
Regards
Brenda
I am going through Worry, fear, anger and sadness with my ability to do the things i want or need to do.
Husband was rushed to hospital.whereby i also did not have a car and had to borrow one. Still Momentum does not even give a hell about this.
Pathetic and still they are not even bothered to get this claim sorted.
I am going through Worry, fear, anger and sadness with my ability to do the things i want or need to do.
Husband was rushed to hospital.whereby i also did not have a car and had to borrow one. Still Momentum does not even give a hell about this.
Pathetic and still they are not even bothered to get this claim sorted.
Then one of your claim supervisor say disturbed things to me.
Then one of your claim supervisor say disturbed things to me.
Momentum will pay back both my debit orders.
Momentum will pay back both my debit orders.
- Total payable back to me is now R 42 607.06 form Momentum. LET THIS BE NOTED.
- Total payable back to me is now R 42 607.06 form Momentum. LET THIS BE NOTED.
