Momentum insurance not treating it’s client right

<div>I took a car and household insurance with momentum, I recently had an accident where my left intelligent headlight was broken and the windscreen. They want to replace my headlight with a generic part and so is my windscreen. I refuse to take generic parts for my car. My contract doesn’t stipulate that in the event of an accident generic parts will be used.

The argument that the car is out of warranty does not suffice because I pay over R3000 and even though it’s out of warranty I still value my car and I put genuine parts.

This conduct is not acceptable and I wish to warn other momentum clients and the prospective clients to consider joining momentum. I will refer the matter to the insurance ombudsman. In the meantime I want them to reconsider their decision, the claim no is CP***MP

My contact no is *** MA Mekuto</div>