Momentum insurance no care attitude

My car was damaged/bumped by a client of momentum insurance,it's been almost 2 months and I still have not gotten a quote from them or anything to settle for the damages, I have called a number of times to no avail, my car is still damaged and their client already received instructions to have her vehicle fixed, the utter no care attitude from the insurance to fix my car which was not even my fault, now I'm the one suffering, phonecall after phonecall no feedback from them. This is pathetic