DP
Dineo P
1 reviews | Active since Apr 2021
20 Aug 2022, 13:25
Momentum Insurance lacks integrity
I recently claimed for a burst geyser at Momentum. They were quick to dismiss my claim citing that it is a wear and tear. The client service person even had the audacity to say a formal rejection letter will be sent. This is the kind of culture they inculcate, thriving on sending rejection notes. I have been consistently paying my insurance for over 10 years and this is only the second time I claim for a miniscule amout of money and they can't provide assistance.
I warn customers to choose wisely as this insurance company is known for their bad reputation of rejecting valid claims. Their lack of integrity leaves so much to be desired, they need to be exposed over and over
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Replies (1)Momentum Insure's replyOfficial
21 Aug 2022, 10:20Good morning Dineo.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Kind regards
Brenda
Momentum Insure's reply21 Aug 2022, 10:20
Official
Good morning Dineo.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Kind regards
Brenda
