Momentum insurance failures

Left momentum car and home insurance due to insurer not willingly to listen to my side of the incident and as usual assessors came to give a negative feedback now I am no longer a member and then 1st March 2022 I was debited from my banking account for what. Even the CEiO and management made excuses of how many claims they have in 9 provinces. When I took out the insurance I was never told about the 9 provinces and how my claim would be affected by the impact of the huge amount of claims received by the insurance. I was taken as an invidual client not by provinces. I have emails to prove what this insurance has done and the horrible service delivery I want my premium back my money is not yours I left your insurance long ago in January due to the CEO and management behavior including taking the staff side that were performing pathetically