LE
Linet E
1 reviews | Active since Feb 2012
21 Jan 2025, 13:37
Momentum Insurance Bad service
We got broken into our vehicle on the 31 December, and until today the claim has not been paid out or finalised. I have always gotten fast service from them, but this time it feels like I am pulling thorns from my foot. Communication is bad and none existent and the mobile app claim section is wrong with information. not sure what else to do anymore
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
21 Jan 2025, 14:08Good day Linet.
Thank you for bringing this to our attention, we are sorry for any inconvenience caused.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for any inconvenience caused.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Momentum Insure's reply21 Jan 2025, 14:08
Official
Good day Linet.
Thank you for bringing this to our attention, we are sorry for any inconvenience caused.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for any inconvenience caused.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
LE
Linet E's updateReviewer Update
24 Jan 2025, 11:36Hi Brenda,
Just want to give a word of appreciation to the consultant Omphemetse Monkge who assisted me. He kept me updated on where we are with the claim and at least 2/3 of the claim has been dealt with. He will now keep me updated on the vehicle side and we will take it further. Thank you once again!
Just want to give a word of appreciation to the consultant Omphemetse Monkge who assisted me. He kept me updated on where we are with the claim and at least 2/3 of the claim has been dealt with. He will now keep me updated on the vehicle side and we will take it further. Thank you once again!
LE
Linet E's update24 Jan 2025, 11:36
Reviewer Update
Hi Brenda,
Just want to give a word of appreciation to the consultant Omphemetse Monkge who assisted me. He kept me updated on where we are with the claim and at least 2/3 of the claim has been dealt with. He will now keep me updated on the vehicle side and we will take it further. Thank you once again!
Just want to give a word of appreciation to the consultant Omphemetse Monkge who assisted me. He kept me updated on where we are with the claim and at least 2/3 of the claim has been dealt with. He will now keep me updated on the vehicle side and we will take it further. Thank you once again!