DK
Danny K
1 reviews | Active since Mar 2019
03 Feb 2021, 14:24
Momentum Insurance
This is the second time a claim has been rejected by Momentum. This time was the absolute best, as they sent a technician to my house to inspect my washing machine. This gentlemen inspected the washing machine and concluded that the inlet valve and water pump was faulty. He did not open up the machine he did not turn the machine upside down to inspect the machine. After he left I tested the pump and sent him a video of a fully functional pump.
After this i would not recommend momentum or any of their third party service providers.
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Momentum Insure's replyOfficial
03 Feb 2021, 15:58Good afternoon Danny.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you.
Kind regards
Qhakazile
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you.
Kind regards
Qhakazile
Momentum Insure's reply03 Feb 2021, 15:58
Official
Good afternoon Danny.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you.
Kind regards
Qhakazile
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you.
Kind regards
Qhakazile