MR
Mervyn R
1 reviews | Active since Apr 2022
25 Apr 2022, 11:06
Momentum Insurance
I have been dealing with Momentum Insurance since May 2021 as I have been overcharged on my business insurance policy. I have spoken to several of their consultants who all tell me that the problem is with a different department. In February 2022 I started dealing with a Message Centre Team Manager who has not responded to any of my emails since March 2022 and as made no effort to assist me in resolving my issue. The service I received from Momentum Insurance and the Message Centre Team Manager was very unprofessional.
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Momentum Insure's replyOfficial
25 Apr 2022, 11:08Good morning Mervyn.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter and we will contact you to discuss all your concerns as soon as possible.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter and we will contact you to discuss all your concerns as soon as possible.
Kind regards
Brenda
Brenda
Momentum Insure's reply25 Apr 2022, 11:08
Official
Good morning Mervyn.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter and we will contact you to discuss all your concerns as soon as possible.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter and we will contact you to discuss all your concerns as soon as possible.
Kind regards
Brenda
Brenda