HC
Hlapase C

1 reviews | Active since Jan 2021

24 Jan 2024, 14:11

Momentum Insuarance is a ****

My parents who are both pensioners have aan insurance with momentum, on Monday the garage door fell and they called momentum who sent an assessorr, only for momentum to call today to inform them that their claim is being rejected, reason being that the *****s used are wrong, let’s get one thing straight momentum the garage door was fitted by a qualified person and it was also bought frim a reputable company not some back street shop. You have clearly showed that you only car about your profits margins. My husband and I also have insurance and investments with momentum, which we will be moving and will also spread the word to my close family and friends who do business with you to move tto a trustworthy service provider.

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Replies (2)
Momentum Insure
Momentum Insure's reply24 Jan 2024, 15:57
Official
Good afternoon Hlapase.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda 
Momentum Insure
Momentum Insure's reply24 Jan 2024, 15:58
Official
Good afternoon Hlapase.
Thank you for bringing your concerns to our attention. Please provide us with claim number so that we can refer this matter to a team manager.
Kind regards
Qhakazile