Momentum Ins. Motor claims

<div>Pathetically slow progress on my Motor claim. Call centre phone - impossible to actually get to speak to someone , system would not accept my ID No. so not sure how anyone gets assistance. If u get past this barrier then one goes on hold and listens to 'Chamber' music for over 15 mins. before hanging up. Not sure how it happened but on my last call before finding a tall building to jump off , I ended up at the Message Centre and an Angel named Tianna Pillay assisted me , with infinite patience and cheerful manner she finally managed to connect me with a claims consultant Refilowe Tsie - another angel - these 2 managed to get me an update on my claim in 30 mins ! Why could no one else do this in the 3 days I waited. Employees like these 2 are Momentum Ins.saving grace</div>