EK
Estelle K

1 reviews | Active since Jan 2021

28 Feb 2023, 16:27

Momentum *********** service

Submitted a claim a week ago, still no response from Momentum. I phoned everyday on my owncost, wait for hours just to be transferred from the one to the other agent. I take a car off the policy....now my premium is more expensive. Got a mail from Samela phalane ....no claim resolved.

0
Replies (1)
Momentum Insure
Momentum Insure's reply01 Mar 2023, 10:02
Official
Good morning Estelle.
Thank you for reaching out to us.  We are sorry to hear that you are not getting satisfactory results on your claim. We have escalated to the relevant team to contact you.
Kind regards
Qhakazile