SS
Shervene S

1 reviews | Active since Apr 2013

24 Oct 2025, 07:53

************ Momentum in dealing with 3rd Party claim

************ Momentum in dealing with 3rd Party claim, CP***MS, An accredited, approved and reputable repairer quoted for my damaged vehicle. The quote provided a new, repair and labour to bring my vehicle back to original state, however the Momentum assess this value they want to repair my damaged vehicle is half that they offer. It is frustrating to explain that my expectation is to have my vehicle back to original specification, Momentum is trying to save a money to dispute the quote. Its been a horrible experience and the short term ombudsman will hear about this.

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Replies (1)
Momentum Insure
Momentum Insure's reply24 Oct 2025, 08:51
Official
Good morning Shervene.
Thank you for bringing your concerns to our attention. We are sorry to hear about your frustration regarding the handling of your third-party claim and the repair quotation. We have escalated this matter to our legal team to contact you.
Kind regards
Qhakazile