Momentum ignores request for reversal of payment made in ERROR

I would actually like to give Momentum negative stars. I in error transfered funds into Momentum SA's ABSA account in August 2021. FNB say they can not reverse the payment even when Momentum queried the payment with them, I had to contact Momentum direct. Well, I would have a better chance of my husband falling pregnant!! I havd called I have mailed them I have logged an official complaint on their site and to date have not had a response. If you not dealing with a telephonic automated response and selection programme; you dealing with staff that have no idea how to deal with your case that you just get transfered from one department to the next. In one phone call I was transfered to 7 different operators. So in a nut shell Momentum have *******ly kept my funds by being ******** and deliberately not responding to any of my communications.