GS
Gillian S
1 reviews | Active since Aug 2017
02 Feb 2021, 07:33
Momentum has dropped the ball!!!
So I cancelled my short term insurance and they still deducted from my account this morning. So now I have to pay for extra bank charges as Momentum could not do their job.
I never had a problem with Momentum but in the last year they seem to have dropped the ball.
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
02 Feb 2021, 08:25Good morning Gillian.
We are sorry to hear that your instruction to cancel your insurance has not been processed. We have escalated to the team manager in the Retentions team to contact you.
Kind Regards
Qhakazile
We are sorry to hear that your instruction to cancel your insurance has not been processed. We have escalated to the team manager in the Retentions team to contact you.
Kind Regards
Qhakazile
Momentum Insure's reply02 Feb 2021, 08:25
Official
Good morning Gillian.
We are sorry to hear that your instruction to cancel your insurance has not been processed. We have escalated to the team manager in the Retentions team to contact you.
Kind Regards
Qhakazile
We are sorry to hear that your instruction to cancel your insurance has not been processed. We have escalated to the team manager in the Retentions team to contact you.
Kind Regards
Qhakazile
Momentum Insure's replyOfficial
02 Feb 2021, 14:11Good day Gillian.
We are trying to make contact with you to no avail. Kindly let us know of a convenient time to call you.
Kind regards
Qhakazile
We are trying to make contact with you to no avail. Kindly let us know of a convenient time to call you.
Kind regards
Qhakazile
Momentum Insure's reply02 Feb 2021, 14:11
Official
Good day Gillian.
We are trying to make contact with you to no avail. Kindly let us know of a convenient time to call you.
Kind regards
Qhakazile
We are trying to make contact with you to no avail. Kindly let us know of a convenient time to call you.
Kind regards
Qhakazile