1 reviews | Active since Sept 2013
Momentum False Promises...
I am currently insured by Momentum for business insurance on my commercial property for the past 6 months. Recent we had a natural disaster in Somerset West, Western Cape whereby the wind blew off a portion of the roof. This is now 5 days later and I am still battling with Momentum to help me. I had to repair the roof out of my own packet now as damage just accumulates by they day without a roof on the property Their first excuse was that they wanted to verify if I had uninterrupted insurance for over 3 years. Once I sent them the proof they came back with a second excuse. This time they said that I haven't disclose all previous claims from my previous Insurance company to them. However, I did disclose it to the best of my knowledge the day I took out the policy over the phone. According to Momentum, because I did not account for each claim they are sending the claim too their under writing department to assess the portion of monthly contribution that they (momentum) did not deduct from my account each month. I have phoned multiple times over the past week with no success. Each time the consultant working with my case comes up with a new excuse. I will not recommend business insurance from momentum Stay away.....
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
