LM
Lisa M

1 reviews | Active since Apr 2021

28 Apr 2021, 15:15

Momentum ‘ENSURES’ you get NOTHING!!

So, my daughter rents her apartment in CT on Air BnB & Booking.com. She had a booking for a weekend through Booking.com, & before they checked out, they did some ‘shopping’ to the tune of approx R20 000. We are insured through Momentum, & they will not entertain the claim, ‘as theft cover is subject to forcible/violent entry & theft perpetrated by tenants or guests will not be covered as they’ve been given access to the premises’. #whatarewepayinginsfor?!?!

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Replies (1)
Momentum Insure
Momentum Insure's reply28 Apr 2021, 16:32
Official
Good afternoon Lisa.
Thank you for bringing this to our attention. We will look into the claim and contact you tomorrow morning.
Kind regards
Qhakazile