Momentum does not care about their customers

When I logged a claim on 28/7. I called the call center spoke to Debra left msg for Dominque to contact me. No call received . 31/7 I contacted someone from Momentum to have the manager of claims to call me as yet no call received. Dominque called me and I requested her send me an email and to provide feedback to a query as yet no feedback received. Terrible service from Momentum do not deliver on promises. This is not the first time.