Momentum Car Insurance - poor service delivery

I was involved in a smash and grab which resulted in 2 windows being damaged as well as the interior of the car. Momentum replaced the windows but have been giving me the run around with regards to repairing the interior damage. Emails are being ignored, watsap message ignored. I call in and get told that they will email me information regarding the claim and nothing. It's been almost 2 months, multiple calls, emails and watsap messages and no help at all. Extremely disappointed in their service.