FD
Farzanah D
1 reviews | Active since Jun 2022
17 Jan 2023, 16:20
Momentum Car Insurance Disgusting Service
My husband has a car insurance with Momentum for the last 6 years. He had his windscreen replaced today which turned out to be an absolute mess. The windscreen is not placed properly and you can get cut. We have been trying to call the claims department since 13h30 it is now 1**** to no avail. Momentum's service is disgusting and not worth the money. After 5 years of paying premiums diligently this is what we get in return.
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Momentum Insure's replyOfficial
17 Jan 2023, 17:26Good afternoon Farzanah.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver client and we apologize for the frustration caused. Please allow us an opportunity to get in touch with the all parties involved and we will contact you to address your concerns.
Kind regards
Brenda
Momentum Insure's reply17 Jan 2023, 17:26
Official
Good afternoon Farzanah.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver client and we apologize for the frustration caused. Please allow us an opportunity to get in touch with the all parties involved and we will contact you to address your concerns.
Kind regards
Brenda