SK
Saira K

1 reviews | Active since Apr 2021

15 Feb 2022, 15:25

Momentum car Insurance

Very disappointing service. On saturday i had locked my keys in my car and i had called for a lock smith to assist me, they seem to only have one company called National Locksmiths. They had called me saying they will come out to me in the next 60-90 mins. After telling them i am a female and i was alone they just apologized and never tried to get any other locksmith company to come out to get a faster turn around time. The attitude was it is what it is. Very upset as i changed my insurance from Discovery to Momentum.

Will look at switching back

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Replies (1)
Momentum Insure
Momentum Insure's reply15 Feb 2022, 15:31
Official
Good afternoon Saira.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns. 
Kind regards 
Brenda