MOMENTUM CANCELLATION

After I gave a review on here for MOMENTUM, they still did not pay my claim for my geyser. They still say it is because no maintenance was done on the geyser. So, today I send them my cancellation letter. Let's see if they have anything to say about that. I have since joined another insurance company. I already have my pet insurance with them since 2018. And the way I have been treated speaks for them. They were caring and completely helpful every time I needed them. Something MOMENTUM knows nothing about. They only know how to take money from your account every month. I am adding my cancellation letter here for everyone to see. I am sick and tired of their arrogance and terrible service.

Good day

Herewith, I am giving notice of the cancellation of my policy with Momentum.

This is not what I have signed up for. The yearly increases are ridiculous, there is no service whatsoever and you have not paid out any of my claims. When I phone your call centre with a claim, different people tell me different stories. In other words, you do not speak from one mouth. I have never experienced such bad service from any company.

The 31 December 2024 will be the last day of your terrible service to me. From 1 January 2025, I consider this policy to be cancelled.